3050 Privacy Policy — How We Protect Your Data
Last updated: 1 January 2026. This policy describes how 3050 collects, uses, and protects users' personal information.
User privacy is 3050's top priority. This document clearly outlines the types of data we collect, the purposes for which it is used, how we protect it, and your rights as a user of our platform in Malaysia. By using the 3050 platform, you agree to this privacy policy. If you do not agree, please discontinue use of the platform.
What Information We Collect
When you register and use the 3050 platform, we collect several categories of information to ensure our services operate safely and smoothly:
Your full name, date of birth, phone number, email address, username, and password as registered when you created your account.
Records of deposits and withdrawals in MYR (RM), along with the bank name and account number registered for withdrawal purposes.
Device type, operating system, browser version, IP address, approximate location, and other technical data collected automatically when you access the platform.
Records of games played, session duration, pages visited, in-platform actions, and activity patterns that help us improve our service quality.
How We Use Your Information
All information collected by 3050 is used solely for legitimate purposes related to the operation of the platform. We do not use your data for any other purpose without your consent. The following are the primary purposes for which data is used:
- Identity verification and account security: Verifying that every user is a real individual who meets the eligibility requirements to use the 3050 platform.
- Processing financial transactions: Verifying and processing deposits and withdrawals in MYR (RM) accurately and securely through local payment methods.
- Customer support: Providing relevant and effective assistance when you contact the 3050 support team with any enquiries or account issues.
- Platform improvements: Analysing usage patterns in aggregate and anonymised form to improve overall platform design, speed, and user experience.
- Service communications: Sending account-related notifications, important policy updates, and promotional information if you have opted in to receive them.
- Legal compliance: Meeting the legal and regulatory requirements in Malaysia applicable to the operation of online entertainment platforms.
Cookies & Tracking Technologies
The 3050 platform uses cookies and similar tracking technologies to enhance your browsing experience on the platform. Cookies are small text files stored on your device by your web browser when you visit our platform.
Types of Cookies We Use
Essential Cookies: Required for core platform functionality, such as maintaining your login session and saving language preferences. These cookies cannot be disabled without affecting platform functionality.
Analytics Cookies: Helping us understand how users interact with the platform — which pages are visited most often, how long sessions last, and where users encounter difficulties. This data is used in aggregate form and does not identify individuals.
Preference Cookies: Saving your preferences such as display settings and language selection so you do not have to reconfigure them every time you log in.
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 3050 platform. For more information on managing cookies, refer to your web browser's help documentation.
Data Security & Third-Party Sharing
How We Protect Your Data
3050 employs robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All connections between your device and our servers are secured with industry-standard SSL/TLS encryption. Sensitive data such as payment information and passwords are stored in encrypted form and are not readable by our own staff.
Access to user data within 3050 is restricted to staff who require it to carry out their responsibilities, and all staff are bound by strict confidentiality agreements.
Data Sharing with Third Parties
3050 does not sell, rent, or trade users' personal data to any third party for marketing purposes. We only share data in the following limited circumstances:
- Payment providers: Required transaction information is shared with local payment providers (such as banks and payment gateways) to process your deposits and withdrawals in RM.
- Legal requirements: We will disclose the necessary information if required by a court order, a Malaysian regulatory authority investigation, or other valid legal obligations.
- Technical service providers: Third parties that assist in operating the platform's technical infrastructure are bound by data protection agreements that prohibit them from using the data for any purpose beyond what is specified.
Your Rights as a User and How to Contact Us
Right to Access, Rectification and Erasure
As a 3050 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you. Requests can be made through our customer support.
- Right to Rectification: If your data is inaccurate or incomplete, you have the right to request a correction. Certain details such as your full name and date of birth require document verification before they can be updated.
- Right to Deletion: You may request the deletion of your account and associated data. However, we may be required to retain certain records for a period mandated by Malaysian law.
- Right to Withdraw Consent: You can withdraw your consent to receive marketing communications at any time through your account settings.
Policy Changes & How to Contact Us
3050 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. The date of the most recent update will always be displayed at the top of this page.
If you have any questions, concerns, or requests regarding your data privacy, please contact our privacy team by email at: [email protected]. We are committed to responding to all privacy enquiries within 5 business days. For general questions, the FAQ we also provide a guide you can refer to at any time.
Still Have Questions About Your Privacy?
The 3050 support team is here to help you understand how we handle your data. Contact us or check the FAQ for more information.